Posted by Support Management on 31 October 2013 02:58 PM
Welcome to the new netTALK FAQ system!
We are working hard to serve you better. This system brings new features that will make a big difference. The first part of the upgrade is our ticket system, and you are using it now. Our email addresses firstname.lastname@example.org and email@example.com are now linked to the ticket system in order to keep better track of issues. If you send email to those addresses, your message will become a ticket in this system.
This new ticket system is independent from the old one, which is now offline. If you had a ticket open in the old system and wish to continue with it, please enter a new ticket here with the same information.
In the coming weeks we will be introducing more new features including a great new chat system. Thank you for your patience during this transition. We hope you like the improvements!
the netTALK Support Team
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